Guarantee & Returns
Our Guarantee to You
At Antique Himalaya, we stand by every piece we offer—with honesty, experience, and care. Our mission is to bring you authentic sacred artefacts from Nepal, India, and Tibet, with deep respect for their origins and the people who pass them on.
☑️ Authenticity & Experience
Every item is personally selected by us during our field journeys, and each is carefully examined based on decades of experience.
We investigate, evaluate, and describe each item honestly and accurately—taking into account historical knowledge, shape, colour, patina, and wear.
We consult other experts when necessary to ensure the integrity of our descriptions.
☑️ Honesty
The photos and videos provided form a vital part of each description. Please study them closely.
The item you see is exactly what you will receive—no studio lighting or image enhancements/colours might look slightly different due to screens
☑️ Authenticity Guarantee
All items listed as Ancient, Dzi, Beads, or Thogchag are guaranteed to be 800 years old or older.
Items listed as Antique are guaranteed to be genuine antiques—typically over 100 years old.
All Turquoise and Coral are 100% natural—never dyed, pressed, stabilised, or reconstituted.
☑️ Lifetime Authenticity Guarantee
We proudly offer a Lifetime Guarantee for all items:
If any item proves to be not as described, not as shown in the photos, or damaged in transit, you are entitled to a full refund.
☑️ Returns & Exchanges
We accept returns and exchanges within 14 days of delivery for all items, except Ancient Dzi beads and Kapala Mala, due to their sacred and rare nature.
Buyer is responsible for return shipping and original shipping/insurance costs.
❗ Please Enquire First
If you have any doubts or questions about the age, authenticity, or condition of a piece, please contact us before purchasing. We are always happy to help clarify everything fully.
With Gratitude 🙏
We thank you deeply for choosing us. We will do all we can to ensure that you receive something meaningful, beautiful, and real—a treasure to cherish for a lifetime.